This Privacy Policy explains how rwg88 collects, uses, stores, and protects your personal data when you use our platform. We are committed to handling your information responsibly and in accordance with applicable data protection principles.
Last Updated: 1 June 2026rwg88 ("we," "us," "our") operates the online gaming platform accessible at rwg88.win (the "Platform"). This Privacy Policy applies to all personal data collected and processed by rwg88 in connection with your use of the Platform, including account registration, deposits, gameplay, withdrawals, customer support interactions, and any other use of the Service as defined in the rwg88 Terms and Conditions.
By registering an account or otherwise using the rwg88 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must discontinue use of the Platform and close your account.
This Privacy Policy should be read in conjunction with the rwg88 Terms and Conditions, which govern your overall use of the Platform. In the event of any conflict between this Privacy Policy and the Terms and Conditions on a data protection matter, this Privacy Policy shall prevail.
rwg88 collects personal data that you provide directly, data generated automatically through your use of the Platform, and in certain cases, data obtained from third parties for identity verification and fraud prevention purposes. The categories of personal data we collect include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Provided by you at registration or during KYC verification |
| Contact Data | Malaysian mobile number (e.g. +601X-XXXXXXX), email address, residential address | Provided by you at registration |
| Financial Data | Payment method details (Touch n Go, Boost, Maybank account reference, CIMB, bank name), transaction amounts, deposit and withdrawal history | Provided by you and generated through Platform use |
| Usage Data | Login timestamps, IP address, device fingerprint, browser type, session duration, pages visited, bets placed, game history | Automatically collected via the Platform |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Generated through your interactions with rwg88 support |
| Verification Documents | NRIC/passport scan, proof of address (utility bill, bank statement), selfie for facial verification | Provided by you in response to KYC requests |
rwg88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data except where strictly necessary for identity verification purposes and where permitted by applicable law.
rwg88 uses the personal data we collect for the following purposes:
rwg88 processes your personal data on the following legal bases:
rwg88 does not sell your personal data to third parties. We share your personal data only in the following limited circumstances:
All third parties with whom rwg88 shares personal data are required to handle that data in a manner consistent with applicable data protection principles and are prohibited from using it for any purpose beyond those specified in their data processing agreements with rwg88.
The rwg88 Platform uses cookies and similar tracking technologies to operate the Service, remember your preferences, maintain session state, and — where consent has been provided — to analyse Platform usage and support fraud prevention measures.
The categories of cookies used on the rwg88 Platform include:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair your ability to use core Platform features including the rwg88 login and cashier functions.
rwg88 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our licensing obligations. Specifically:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
rwg88 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
Notwithstanding these measures, no method of data transmission or storage is completely secure. rwg88 cannot guarantee absolute security of your personal data. In the event of a data breach that is likely to result in a risk to your rights, rwg88 will notify you and the relevant supervisory authority in accordance with applicable notification obligations.
Subject to applicable law and the limitations necessary to fulfil our regulatory obligations, you have the following rights in relation to your personal data held by rwg88:
To exercise any of the above rights, please contact the rwg88 Data Protection team via the live chat support channel or by email at [email protected]. We will respond to all valid requests within thirty (30) days. Identity verification will be required before any request can be processed.
The rwg88 Platform is strictly intended for adults aged 21 years and above. rwg88 does not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will take immediate steps to delete that data and close the associated account.
If you have reason to believe that an individual under 21 has registered on the rwg88 Platform, please notify us immediately via the live chat support channel so that we may investigate and take appropriate action.
rwg88 operates on infrastructure with regional points of presence across Asia. Your personal data may be transferred to and processed in countries outside of Malaysia. Where such transfers occur, rwg88 ensures that appropriate safeguards are in place — including contractual protections with receiving parties — to ensure your personal data receives a level of protection consistent with the principles set out in this Privacy Policy.
Payment processing for Malaysian methods (Touch n Go eWallet, Boost, Maybank, CIMB, DuitNow) is conducted through providers operating within Malaysia's regulated financial system, minimising unnecessary cross-border transfer of your financial data.
rwg88 reserves the right to update this Privacy Policy at any time. The current version will always be accessible at rwg88.win/privacy-policy with the date it was last updated. Material changes — such as new categories of data collected, new purposes of processing, or changes to data sharing arrangements — will be communicated to registered users via the Platform notice board or by email to your registered address.
Your continued use of the rwg88 Platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated Policy. If you do not agree with the changes, please close your account and cease use of the Platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by rwg88, please contact us through the following channels:
All privacy-related requests will be handled by the rwg88 Data Protection team. We are committed to resolving all valid requests and complaints in a timely, transparent manner. Where you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction.
All data exchanged between your device and rwg88 is protected by 256-bit SSL/TLS encryption — the same standard used by major Malaysian banks. Your login credentials, payment details, and personal information are never transmitted in plaintext.
rwg88 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used exclusively to provide the rwg88 Service, comply with regulatory requirements, and keep your account secure.
rwg88 collects only the personal data necessary to operate the Platform, fulfil our licensing obligations, and deliver the services you have requested. We do not collect data speculatively or for purposes beyond those disclosed in this Policy.
You retain full rights to access, correct, restrict, and request deletion of your personal data. Marketing communications can be opted out at any time. Cookie preferences can be managed through your browser. rwg88 responds to all valid data requests within 30 days.
Passwords are stored using bcrypt hashing — never in plaintext. Financial account references are encrypted at rest. Access to personal data internally at rwg88 is restricted on a strict need-to-know basis with full audit logging.
rwg88 does not retain your personal data indefinitely. Defined retention periods apply to all data categories, after which data is securely deleted or anonymised. Retention timelines are set by our regulatory obligations and disclosed clearly in this Policy.
We take privacy seriously so you can focus on the games. Join thousands of Malaysian players who trust rwg88 for fair play, fast payouts, and responsible data handling — all on a platform built with their experience in mind.
21+Adults only. Play responsibly.